Move Your Balance Back to Your Wallet
When you want to withdraw, head to the cashier and choose the payout tab. Pick the wallet you want — bKash, Nagad, or Rocket — enter the amount, and submit the request. If your account verification is complete, the request moves to processing without extra steps. If you have not yet verified your account, you will be prompted to do that first.
We do not publish fixed payout timelines because processing can vary, but we keep the queue moving. Only withdraw to a wallet registered in your own name to avoid delays on the receiving end.
- Open payout tab — In the cashier, switch to the withdrawal tab and select your preferred wallet — bKash, Nagad, or Rocket.
- Enter the amount — Type in the amount you want to withdraw and double-check the destination wallet number before confirming.
- Complete verification if prompted — If your account is not yet verified, follow the on-screen prompt to submit your documents before the request proceeds.
- Request submitted — Once confirmed, the withdrawal enters the processing queue. Your wallet balance updates when the transfer completes.